Products FAQ
Enchanting Emporiums Bookmark Set In this set you’ll get 4 premium bookmarks each highlighting a different shopkeeper and themed towards their home setting!
Enchanting Emporiums Map Pack These gorgeous double sided poster maps show beautifully illustrated maps to help bring each wondrous location to your gaming table. Each map will arrive in high quality poster paper, with full colour art. You’ll have everything you need to turn your next shopping trip into an adventure!
Shopkeeper Dice Potions Collect them all or choose your favourite! These dice potions contain two different sets of 7 standard RPG dice inside a potion bottle. The perfect prop for any table!
Golden Gu’Gu Dice Gu’Gu’s favorite die! This 24 carat gold-plated d20 will be sure to be the envy of every nefarious rogue.
Golden Gu’Gu Dice Guardian Got a special dice that’s just too pretty for a dice bag? Display it with our premium dice guardian! Perfectly moulded to keep your favorite d20 held in the loving grasp of Gu’Gu we promise he’ll let it go when you need to roll!
Item Card Deck This deck of over 100 gorgeous and stylised poker-sized cards gives you quick access to all the rules for the items of Enchanting Emporiums! Featuring all the art of every item you can display these to browse on your next shopping trip, or keep them with your character so you never forget a useful item ability!
Card Binder This vegan-leather card binder will keep all the cards from the Item Card Deck safe and sound and or can be set up to act as an item catalogue to hand out to players.
The Seeker’s Little Big House Dice Tower This MDF model is the perfect addition to any table. Featuring the intricate details of the Seeker’s Big House Emporium, this easy-to-build dice tower is sure to wow everyone at the table.
The Seeker’s Guide to Enchanting Emporiums Special Edition Hardcover Book Featuring premium vegan-leather, foil stamped cover, foil gilded pages and a book ribbon, the Special Edition of the Seeker’s Guide to Enchanting Emporiums will look stunning on your shelf and at your gaming table.
The Seeker Chibi Phone Grip “Don’t you guys have phones?” This Phone Grip will let you bring the charming Seeker with you wherever you go!
Emporium Stickers A set of high quality stickers featuring the gorgeous art from The Seeker’s Guide to Enchanting Emporiums.
Last updated: November 20, 2023 23:57
What happens when the Kickstarter ends?
Once our Kickstarter ends, you will receive a receipt for your chosen Kickstarter pledge; we encourage you to check this to ensure your pledge has gone through successfully. Please note that we won’t be fulfilling failed customer pledges so it is important that you check this so you get all of your Enchanting Emporiums items when it comes to fulfilment time! BACKERKIT SURVEYS (SHIPPING & ADD ONS) Upon receiving your successful receipt from Kickstarter, this will now mean that your pledge has gone through and you can relax knowing that your Enchanting Emporiums products will be accounted for during manufacturing. However! Your steps do not end here… we will be sending out your BackerKit Pledge Manager Survey which is the place for you to select all the add-ons your heart desires! It is through these surveys that we will also charge shipping. Please note, your Kickstarter pledge receipt will say $0.00 shipping as we don’t charge that fee through Kickstarter. So all shipping related costs will come in the BackerKit survey section. Please note, we will only be delivering physical items to Backers who: A. Successfully pledge one of the Enchanting Emporiums Kickstarter tiers B. Successfully pay for shipping inside of their BackerKit survey
Last updated: November 20, 2023 21:01
Are all Stretch Goals free?
Setting stretch-goals gives us the opportunity to build on the already awesome content that awaits in the realms of Enchanting Emporiums, whilst also allowing us the chance to give back to our community. As some stretch goals come at a greater expense than others, this means that not all of these can come as a free addition. In light of this, any Stretch Goals that have the text ‘add-on’ next to it, means they will be available for purchase to all backers, should you choose to add them to your pledge.
Last updated: November 20, 2023 23:57
Am I eligible for Stretch Goals?
Stretch Goals that have the text ‘add-on’ next to it, will come at an added cost if you’re looking to purchase them. These (if applicable) will be specified on the Stretch Goal graphic on the campaign page, in Kickstarter updates and in BackerKit surveys.
All other Stretch Goals (those without the “add-on” text) will be free to backers! Please note if you pledge a digital only tier, you will only be eligible for digital Stretch Goals.
Last updated: November 20, 2023 23:57
How do I get add-ons?
Once you’ve received your BackerKit survey, this is where you’ll have the opportunity to select any add-ons that you would like to add to what you’ve already committed to in your pledge tier. Ensure that your pledge is active inside of Kickstarter and shortly after our Kickstarter period ends, we will send you your BackerKit survey where you will be able to access your add-ons through the BackerKit Pledge Manager. Keep an eye on the updates section of the Kickstarter page for the “Post-Kickstarter Schedule” as this will advise as to when you can expect to receive your BackerKit survey.
Last updated: November 20, 2023 23:57
Will you ship to my country?
We ship almost everywhere in the world, however unfortunately due to import laws, customs or postal situations, several countries make it impossible for us to ship to them. In light of this, we are unable to ship to the below countries: Russia Ukraine Belarus Moldova Faroe Islands Virgin Islands Guam Seychelles Falkland Islands In addition, we cannot ship to any APO, FPO, DPO or PO box addresses. Certain countries will be liable for additional customs charges. These countries include: Brazil South Africa Chile Argentina Mexico
Last updated: November 20, 2023 23:57
How do I pay for shipping?
We don’t charge shipping through Kickstarter; shipping costs will be calculated through a program called BackerKit once surveys have been sent and dimensions/weights have been confirmed.
Please note, once you’ve made your pledge, on your receipt there will be a charge saying “$0.00 for shipping” - that is from Kickstarter only and shipping will be charged through BackerKit once the Kickstarter has ended. The estimated shipping costs on the Shipping Graphic of the Campaign page are based on current size and weight estimates of the products listed within each pledge tier and are subject to change. We aim to give the most close to accurate shipping prices as possible and don’t anticipate for confirmed shipping prices to stray far from this, however we appreciate everyone’s understanding of the current global shipping crisis and that this may lead to prices that exceed our initial estimations.
Some of our products are still in the production phase, which means as soon as their available weights and dimensions are available, the shipping price will be entered into your BackerKit survey. We design and manufacture our products internationally and will always aim to keep shipping prices as low as possible for our backers.
Last updated: November 20, 2023 23:57
Do your shipping estimates include VAT?
Please note that costs outlined on the Shipping Graphic are Ex VAT. VAT for our EU and UK backers will be charged as part of the BackerKit survey. Make sure you stay tuned in the Kickstarter updates for more details on VAT as the campaign progresses.
Last updated: November 20, 2023 23:57
Will I be able to change my address once the Kickstarter funding period ends?
The process of changing addresses once you’ve submitted your Kickstarter pledge will be dependent on where in the production and fulfilment process we are. We’d encourage all backers to use an address (if possible to the individual) that you’re as certain you can be, will be secure in 12 months time.
Last updated: November 20, 2023 23:57
How do I use your pledge manager; BackerKit?
We encourage anyone needing BackerKit support to contact their website directly: https://help.backerkit.com/collection/544-im-a-backer
Last updated: November 20, 2023 23:57
What currency are the pledge tiers listed in?
United States Dollar (USD)
Last updated: November 20, 2023 23:57
Are you Wizards of the Coast?
No we are not, however we are operating under the Open Gaming Licence found here: https://media.wizards.com/2016/downloads/DND/SRD-OGL_V5.1.pdf
Last updated: November 20, 2023 23:57
Still have a question that has not been answered here?
These general FAQs aim to answer the most common questions we receive, however we understand that not all answers may fit in here! If you have any questions beyond this FAQ, please send us a message via the Kickstarter inbox or send us an email to [email protected]
Last updated: November 20, 2023 23:57
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.